What is your permissions setting? Right-click the file, select Properties from the context menu, look for an Unblock button, and click it.Īll Genesys software is © Copyright 2014 Genesys Cloud Services, Inc.Due to a Microsoft security update, you cannot properly view a HTML-based (CHM) Help if it is located on another machine on your network. Are you trying to open the file on a remote computer? If so, copy it to your local machine.If, when you open the Help file, the contents do not display in the right window, consider the following:

If there is more than one file in the folder, click the.If there is only one file in the folder, click that file.zip file was extracted, then do one of the following: To open the Help file, open the folder into which the. Save the Help file to your local hard drive, and uncompress (extract) it to an empty folder. If these tips don't help, please Contact Us, and we will try to send you the file directly. When downloading content, you may encounter issues that are easily resolved. Multimedia Connector for Skype for Business.

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